Frequently Asked Questions
Here are our most frequently asked questions and their answers. Don't see what you're looking for? Send us a message.
FAQ's
We trained at the Surface Care PROS Learning Institute. We are:
- licensed and insured
- a Safe and Compliant company
- a Certified Surface Care PROS PRO Partner
- a Member of the National Wood Flooring Association
We provide free estimates. There have occasionally been special circumstances that required us to charge a fee for estimation, but this is never done without your prior notification.
We'll be happy to move most furniture, but we do reserve the right to leave furniture in place if we feel there may be risk of damage to the furniture or surrounding surfaces or risk of injury, for example, excessively heavy items.
Restoration of stone is the restoring of worn stone, marble, travertine, granite, etc., to the state in which it was installed. Or better. It may also entail the altering of the stone’s surface to match a desired finish. In some cases an owner may desire a polished finish to be changed to a honed finish or vice versa. Restoration includes the use of such techniques as: polishing, honing, grinding (lippage removal), deep cleaning, sealing, and chip/crack repair.
You can expect to have your stone looking like new again and to be provided with proper maintenance instructions for long term care. Scratches, etch marks and wear can be removed. We may also advise you about how you can avoid any future need for complete restoration. The exact details will depend upon your specific needs. We are happy to provide free estimates.
There are several options. Read our informative monthly articles and visit our Caring For It page, where you'll find our free downloadable Care Guide. Of course, you are always welcome to use our contact form or give us a call with specific questions.
